HostedSwitch® - Recent changes [en]

HostedSwitch® API

2012-05-19T09:57:46Z

Examples:

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	=== Examples ===		=== Examples ===

-	There are numerous ways one could use [http://HostedSwitch.COM Hostedswitch®] API, for example, to synchronize data between [http://HostedSwitch.COM Hostedswitch®] and a company's accounting database, to manage routing by using complicated route updates, to use [http://HostedSwitch.COM Hostedswitch®] as a VoIP engine for a separate service and so on and so forth. In [\|this .zip archive] we offer a prototype of how one could customize the [http://HostedSwitch.COM Hostedswitch®] Customers interface and build it into one's site or system (including Login, CDRs, Balance Information and Active Calls).	+	There are numerous ways one could use [http://HostedSwitch.COM Hostedswitch®] API, for example, to synchronize data between [http://HostedSwitch.COM Hostedswitch®] and a company's accounting database, to manage routing by using complicated route updates, to use [http://HostedSwitch.COM Hostedswitch®] as a VoIP engine for a separate service and so on and so forth. In [[File:HostedSwitch® API - Customer Account.zip\| this .zip archive]] we offer a prototype of how one could customize the [http://HostedSwitch.COM Hostedswitch®] Customers interface and build it into one's site or system (including Login, CDRs, Balance Information and Active Calls).

	[[File:API - Customer Login.png\|480px]]		[[File:API - Customer Login.png\|480px]]

File:HostedSwitch® API - Customer Account.zip

2012-05-19T09:55:03Z

uploaded "[[File:HostedSwitch® API - Customer Account.zip]]"

HSRetail Getting Started

2012-05-17T13:28:51Z

IVR:

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	The Calling Card platform accepts calls and routes them to built-in IVR system if a DID provider (or any SIP equipment) sends 1976 phone number to the Calling Card platform dedicated ip address or 66.77.199.133 ip address if a customer's account has "Registered" status. This phone number may be changed according to customer's requirements (for example the phone number may be a customer's DID assigned by a DID provider). If a sip equipment (a software dialer or ATA device) sends a phone number which is different from 1976 then this phone number will not be passed through the IVR system and will be processed as an ordinary call, authorized by SIP user name / password authentication.		The Calling Card platform accepts calls and routes them to built-in IVR system if a DID provider (or any SIP equipment) sends 1976 phone number to the Calling Card platform dedicated ip address or 66.77.199.133 ip address if a customer's account has "Registered" status. This phone number may be changed according to customer's requirements (for example the phone number may be a customer's DID assigned by a DID provider). If a sip equipment (a software dialer or ATA device) sends a phone number which is different from 1976 then this phone number will not be passed through the IVR system and will be processed as an ordinary call, authorized by SIP user name / password authentication.

-	~~The current IVR menu tree is the following:~~	+	'''Pinless (CLI) authentication.'''

		+	If your DID provider passes CLI correctly then you may configure a pinless (be a calling number) authentication. To configure this for a selected customer (pin) please login a pin interface from a reseller's interface and open "Account Info" page. (see pic. 11) Fill the fields in the "Account Info" page. If a phone number is entered in the "Phone" field then a pinless authentication will be applied first. If it fails (CLI is different from the entered phone number or DID provider passed it incorrecly) then the customer will be requested to enter his pin.

		+	[[File:Pic 11.png]]


	The IVR menu tree may be customaized and translated in to differnent languages by a request.		The IVR menu tree may be customaized and translated in to differnent languages by a request.

File:Pic 11.png

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uploaded "[[File:Pic 11.png]]"

HSRetail Getting Started

2012-05-17T11:54:07Z

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	[[File:Pic 9.png]]		[[File:Pic 9.png]]
		+
		+	[[File:Pic 10.png]]
		+
		+	After PINs will be created, you will be able to save information about the PINs. The pins are ready for usage. Please enter pin and password in a dialer, SIP gateway or ATA device and make calls.
		+
		+	== IVR ==
		+
		+	The Calling Card platform accepts calls and routes them to built-in IVR system if a DID provider (or any SIP equipment) sends 1976 phone number to the Calling Card platform dedicated ip address or 66.77.199.133 ip address if a customer's account has "Registered" status. This phone number may be changed according to customer's requirements (for example the phone number may be a customer's DID assigned by a DID provider). If a sip equipment (a software dialer or ATA device) sends a phone number which is different from 1976 then this phone number will not be passed through the IVR system and will be processed as an ordinary call, authorized by SIP user name / password authentication.
		+
		+	The current IVR menu tree is the following:
		+
		+
		+
		+
		+	The IVR menu tree may be customaized and translated in to differnent languages by a request.

File:Pic 10.png

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uploaded "[[File:Pic 10.png]]"

HSRetail Getting Started

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	clicking on the «magnifier» on the left of the account number in the accounts list; after that		clicking on the «magnifier» on the left of the account number in the accounts list; after that
	change status to «Disabled» and click «Submit» button.		change status to «Disabled» and click «Submit» button.
		+
		+	[[File:Pic 8.png]]
		+
		+	7. Log in to reseller’s interface to generate pins. (Click on the reseller's ID to login).
		+
		+	== Reseller's Interface ==
		+
		+	8. Sign in to resellers interface to generate pins. You can login by clicking on a resellers id in the
		+	resellers list in your distributor's account or enter reseller's ID and password in the
		+	http://www.hostedcalling.com/ page.
		+
		+	9. Open «Create PINs» page. Specify a number of pins you want to create and $ amount for each
		+	pin. After that click «Create PINs» button and confirm this operation on the next page.
		+
		+
		+	[[File:Pic 9.png]]

File:Pic 8.png

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uploaded "[[File:Pic 8.png]]"

HSRetail Getting Started

2012-05-16T18:35:02Z

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	5. Create a price list for reseller on the «Manage Price List» page. The best way to do that is to		5. Create a price list for reseller on the «Manage Price List» page. The best way to do that is to
	upload price list using MS Excel file.		upload price list using MS Excel file.
		+
		+	[[File:Pic 7.png]]
		+
		+	6. Add some funds to reseller's account (in the «Payment to Reseller» page) to make it active (e.g
		+	$2). It will allow him to generate PINs for testing purposes. You may disable account by
		+	clicking on the «magnifier» on the left of the account number in the accounts list; after that
		+	change status to «Disabled» and click «Submit» button.

File:Pic 7.png

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uploaded "[[File:Pic 7.png]]"

HSRetail Getting Started

2012-05-16T18:30:20Z

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	4. Create a reseller on the «Resellers» page: Click «New Reseller» button and then click		4. Create a reseller on the «Resellers» page: Click «New Reseller» button and then click
	«Confirm» button to confirm the registration. (see Pic. 6).		«Confirm» button to confirm the registration. (see Pic. 6).
		+
		+	[[File:Pic 6.png]]
		+
		+	5. Create a price list for reseller on the «Manage Price List» page. The best way to do that is to
		+	upload price list using MS Excel file.

File:Pic 6.png

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uploaded "[[File:Pic 6.png]]"

HSRetail Getting Started

2012-05-16T18:25:02Z

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	* Select proper columns for region names, rates and billing settings as shown in the pic. 4 and click «Next» button.		* Select proper columns for region names, rates and billing settings as shown in the pic. 4 and click «Next» button.
	* On the next page select your provider's gateway (move it from the «Available Gateways» field to the «Terminating Gateways» field). (See Pic. 5). Click «Submit» and «Confirm» on the next page.		* On the next page select your provider's gateway (move it from the «Available Gateways» field to the «Terminating Gateways» field). (See Pic. 5). Click «Submit» and «Confirm» on the next page.
		+
		+	Pic. 4

	[[File:Pic 4.png]]		[[File:Pic 4.png]]
		+
		+	Pic. 5
		+
		+	[[File:Pic 5.png]]
		+
		+	4. Create a reseller on the «Resellers» page: Click «New Reseller» button and then click
		+	«Confirm» button to confirm the registration. (see Pic. 6).

File:Pic 5.png

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HSRetail Getting Started

2012-05-16T18:16:30Z

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	* Select proper columns for region names, rates and billing settings as shown in the pic. 4 and click «Next» button.		* Select proper columns for region names, rates and billing settings as shown in the pic. 4 and click «Next» button.
	* On the next page select your provider's gateway (move it from the «Available Gateways» field to the «Terminating Gateways» field). (See Pic. 5). Click «Submit» and «Confirm» on the next page.		* On the next page select your provider's gateway (move it from the «Available Gateways» field to the «Terminating Gateways» field). (See Pic. 5). Click «Submit» and «Confirm» on the next page.
		+
		+	[[File:Pic 4.png]]

File:Pic 4.png

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HSRetail Getting Started

2012-05-16T17:39:12Z

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	* Add rates manually for each destination		* Add rates manually for each destination
	* Upload rates using MS Excel List (see pic. 3)		* Upload rates using MS Excel List (see pic. 3)
		+
		+	[[File:Pic 3.png]]
		+
		+	To Upload rates using MS Excel rate list please complete the following steps:
		+	* Download and save «Area Codes» list
		+	* Add «Price» and «Billing settings» columns in it
		+	* Fill in «Prices» and «Billing settings» columns with your provider's rates and billing settings (grace period/minimal duration/billing increment – for example 0/30/6) and save the file.
		+	* Click «Upload» button, select created file in the «Attach .xls file» field and click «Upload» button.
		+	* Select proper columns for region names, rates and billing settings as shown in the pic. 4 and click «Next» button.
		+	* On the next page select your provider's gateway (move it from the «Available Gateways» field to the «Terminating Gateways» field). (See Pic. 5). Click «Submit» and «Confirm» on the next page.

File:Pic 3.png

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HSRetail Getting Started

2012-05-16T17:23:19Z

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	[[File:Pic 1.png]]		[[File:Pic 1.png]]
		+
		+	2. Add your carrier's equipment in the «Terminating Gateways» page.
		+
		+	[[File:Pic 2.png]]
		+
		+	IP-address being used is dedicated ip-address of the switch. If you are testing the service then configure your originating devices for sending calls to 66.77.199.133
		+
		+	3. Upload your providers’ rates on the «Routes» page. You have 2 options how to do that:
		+	* Add rates manually for each destination
		+	* Upload rates using MS Excel List (see pic. 3)

File:Pic 2.png

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uploaded "[[File:Pic 2.png]]"

HSRetail Getting Started

2012-05-16T17:11:13Z

Created page with "HostedSwitch retail service allows you to organize a markup reselling scheme: Distributer manages resellers which resell minutes using distributor's price lists and get a markup ..."

New page

HostedSwitch retail service allows you to organize a markup reselling scheme:
Distributer manages resellers which resell minutes using distributor's price lists and get a
markup from the distributer. When a reseller makes a purchase, it receives Reseller Markup
from his Distributor which becomes its profit when it sells PINs.

1. Register Distributor's account and sign in using provided account id and password. Here is the
first page after logging in (see Pic. 1):

[[File:Pic 1.png]]

File:Pic 1.png

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uploaded "[[File:Pic 1.png]]"