1.1 How can I start using HostedSwitch^sm Service?

Register at www.HostedSwitch.com and test HostedSwitch^sm Service with Support Engineers. Register your equipment and make test phone calls. Sign HostedSwitch^sm Service Agreement. Choose the Billing Plan and Make Payment. Add and configure your Routes. Send and receive minutes through registered gateways.

1.2 What hardware do I need to use HostedSwitch^sm Service?

To originate or terminate phone calls via the HostedSwitch^sm Service you basically need a multimedia gateways supporting H.323 or SIP protocols. Also please check up the list of manufacturers and models which are already successfully working with HostedSwitch^sm.

1.3 What software do I need to use HostedSwitch^sm Service?

In order to work via HostedSwitch^sm web-interface, you need an Internet connected PC with a browser (Microsoft Internet Explorer 6.0+, Firefox 2.0+, Netscape 7.0+, Opera 8.5+, Safari 3.0+).

1.4 I cannot login with Account ID and Password I received.

Password and Account ID are case-insensitive. You are probably using the version of the browser which is not supported. Make sure your web browser allows you access to pages in secure format - https://. If the problem is not resolved, please contact HostedSwitch^sm Technical Support

1.5 Do I Need to sign an NDA (Non-Disclosure Agreement) in order to work with HostedSwitch^sm?

We do not require a separate NDA (Non-Disclosure Agreement) to be signed since all confidentiality issues are already covered in HostedSwitch^sm Service Agreement.

1.6 What is Newsfeed?

Newsfeed is a stream of news feeds related to your account activity. Only news feeds of particular importance are displayed. Whether were customers' invoices generated, quality alert called, payment reminder sent or functionality updated, you would see them all in Newsfeed. "From", "To" and "Keyword" filters are intended to make search faster between feeds.